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Frequently Asked Questions
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I have a last minute order - is this possible?Yes I can take last minute orders, but I will still need a minimum 5 days, or 8 days if delivery is required. There is an additional charge for last minute orders of 25% higher. Additionally, only simpler designs can be selected.
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I'm located outside of the area. Do you ship?I am able to ship cookies within the state of WI. However, there are additional costs for packaging materials to ensure your cookies arrive safely.
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How much notice do you need for custom cookie orders?I prefer one month's notice but can usually accommodate orders requested two weeks out. Sometimes my schedule allows for shorter notice but not often. If it is a week or less out, there will be a rush fee added. Please note that holidays are very busy and I limit the amount of custom orders I take. If your order is around a holiday, reach out as soon as you know your event date.
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Do you deliver?I do not offer delivery.
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How long do the cookies stay fresh?Cookies that are heat sealed individually can last up to 2 weeks. They can also be frozen for several months!
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What is the minimum order for custom cookies?1 dozen
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Do you provide bulk discounts?Unfortunately I am unable to provide large quantity discounts. More cookies do not equal less work.
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Are your cookies gluten free?Unfortunately I am not able to offer gluten free cookies at this time.
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