top of page

Frequently Asked Questions

  • I have a last minute order - is this possible?
    Yes I can take last minute orders, but I will still need a minimum 5 days, or 8 days if delivery is required. There is an additional charge for last minute orders of 25% higher. Additionally, only simpler designs can be selected.
  • I'm located outside of the area. Do you ship?
    I am able to ship cookies within the state of WI. However, there are additional costs for packaging materials to ensure your cookies arrive safely.
  • How much notice do you need for custom cookie orders?
    I prefer one month's notice but can usually accommodate orders requested two weeks out. Sometimes my schedule allows for shorter notice but not often. If it is a week or less out, there will be a rush fee added. Please note that holidays are very busy and I limit the amount of custom orders I take. If your order is around a holiday, reach out as soon as you know your event date.
  • Do you deliver?
    I do not offer delivery.
  • How long do the cookies stay fresh?
    Cookies that are heat sealed individually can last up to 2 weeks. They can also be frozen for several months!
  • What is the minimum order for custom cookies?
    1 dozen
  • Do you provide bulk discounts?
    Unfortunately I am unable to provide large quantity discounts. More cookies do not equal less work.
  • Are your cookies gluten free?
    Unfortunately I am not able to offer gluten free cookies at this time.
bottom of page